Vela Ordo User Guide

Vela Ordo lets you get work done in a single web page by talking to your AI team: describe what you need, watch the team move it forward, and steer the key calls in plain conversation. This guide focuses on the part you'll use most — Agent chat.

About this guide On-screen labels are shown like this throughout: New Chat, Create Epic. Some section headings appear in ALL CAPS on screen (for example SWITCH APP, CHATS, NOTIFICATIONS). You're using a research preview (Alpha), so some features are still rolling out and screens or wording may change.

1 · Getting started

Go to maxapp.velaordo.com and sign in with your Vela Ordo account.
You'll land directly on the Agent chat screen — the place you'll use most.
This app bundles several tools. To switch between them, left-click the nine-dot grid icon in the top-left of any screen (hovering only shows the tooltip Switch app — you have to click it to open the panel). The panel switches between the tools inside this app (all on this site; it won't take you to another website): Agent chat, Voice room, Agent builder, Workspace, Profile, Connect. Right now only Agent chat is available; the rest are still in development: Voice room / Agent builder / Workspace (see section 6), and Profile / Connect (please use the first-generation app for now, see section 7). This guide covers Agent chat — the panel item whose URL ends in /agent-chat.

Your account and credit Your workspace and a starting credit will be set up for you by the team, based on your account; once it's ready you can sign in and start. To add credit or manage a subscription, see section 7.

2 · Overview

The Agent chat screen has three columns, left to right:

Left — your conversation list: every conversation lives here, and you start new ones here.
Center — the current conversation: all the back-and-forth with your AI team happens here.
Right — Notifications: when an agent needs a reply from you, a reminder appears here.

Agent chat three-column layout: conversation list (left), conversation (center), notifications (right) — The Agent chat workspace: your conversation list (left), the current conversation (center), and cross-conversation notifications (right, Notifications).

3 · Your conversation list (left)

The left column lists all your conversations, newest at the top.

Click New Chat (with the “+” icon) at the top to start a new conversation.
The list header shows Chats · N (N = number of conversations). Each row shows the conversation title, the last-updated time (for example 1m, 5d, 6d), and — if the conversation is linked to a tracked piece of work — a key such as LAUREN-14.
Click any row to switch to that conversation; the one you're currently in is highlighted.

Left conversation list with New Chat button, Chats count, and each row's key and time — The left column: New Chat, the Chats · 23 count, and each row's title, key and last-updated time.

4 · Talking with your agents (center)

Send a message

Type in the box at the bottom (placeholder Reply to the agent…) and press Enter to send, or click Send ↵ in the bottom-right; press Shift + Enter for a new line. Replies appear in the thread in real time — there's no need to refresh the page.

The composer with a typed message, the Send button, and the per-thread context note below — The composer, with Create Epic and Send ↵. The small line beneath it — each thread has its own context · agent only sees this thread — means each conversation is independent.

You'll see more than one agent A conversation may involve more than one agent: your message is first routed to the right agent, and the agent who picks it up replies and asks you questions. Some agents show their role (for example a Triage agent that routes your request, or a Team Lead). Just reply in plain conversation as usual — there are no codes or commands to remember.

Turn a conversation into tracked work

At first, the top of a conversation reads DIRECT CHAT · not linked to an epic, meaning it isn't yet linked to a formal, trackable piece of work. To link it:

Click Create Epic (the ✨ icon) next to the composer. It arms, and a hint appears beneath the box: A new epic will be created with your next message. Click “Create Epic” again to cancel. (the send button also changes to Create Epic ↵).
Send your next message, and the system creates and links a piece of work; the header changes from DIRECT CHAT to a key such as LAUREN-15.
To cancel before sending, click Create Epic again.

After clicking Create Epic: the armed state and hint text — After you click Create Epic it arms, and a hint appears: your next message will create and link a piece of work (click again to cancel).

After linking, the conversation header shows a work key — Once linked, the conversation header shows a key (such as LAUREN-15), and the matching row in the left column carries the same key.

What is an “epic”? Think of it as a larger piece of work worth tracking. Once linked, all the progress and conclusions in this conversation are kept under it, so they're easy to find later.

Each conversation is independent

The line beneath the box — each thread has its own context · agent only sees this thread — means an agent only sees the conversation you're currently in. To work on something else, start a new conversation or switch to another one.

5 · Notifications (right column)

Most of the time your agents keep things moving on their own. When a conversation is waiting on you — that is, an agent has replied and is waiting for you to respond — it's listed in the right column, Notifications · across all threads. When something is waiting, the top reads Other agents need you.; when nothing is, it reads No agents waiting. with No pending agent questions in the list below. The number next to the heading is how many conversations are waiting on you.

This list is gathered across all your conversations, so you can see at a glance what's waiting without opening each one. Each card shows: the related work and conversation (for example an epic key and title), a snippet of what the agent last said, and which agent it is (for example Triage or a Team Lead), with open → in the bottom-right.

Right-column notifications list with conversations waiting on you, gathered across threads — The right column, Notifications · across all threads: conversations waiting on you, gathered across threads, each with open → in the bottom-right.

Reply back in the conversation

Click any card or open →, and you're taken straight back to that conversation, positioned at the agent's latest message. Just reply in the usual box — once you reply, the conversation drops off the waiting list.

Good to know The right column is a list of conversations still waiting for your reply; you always reply in that conversation's own box — there's no separate approval window.

6 · Coming soon

These features are rolling out. You may already see them in the Switch app menu, but they're not active yet:

Feature	What it's for
Voice room	Hold a live voice meeting with your agents.
Agent builder	Assemble and design your team of agents.
Workspace	See your work and the files your team produces at a glance.

7 · Account, payment & integrations

These settings open from the Switch app menu and work the same as in the first-generation app, so here are just pointers:

Profile (your profile & settings) — manage your account and general settings. See the first-generation app guide.
Connect (AI integrations) — connect Vela Ordo to the AI tools you already use. See the first-generation app guide.
Adding credit (AI Credits) & Subscription — do this in the first-generation app: go to app.velaordo.com and sign in. The steps are in the first-generation app guide.

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